RISK WARNING — Trading financial products involves significant risk and you may lose some or all of your invested capital. Leveraged products, including CFDs, can increase both potential gains and potential losses. Please review all applicable risk disclosures and ensure you understand the risks before trading.
These Terms of Service govern your access to and use of Vault Elite Trades, including our website, client portal, trading platforms and related services. Please read these terms carefully together with the applicable Client Agreement, Risk Disclosure, Privacy Policy, AML/KYC Policy and Complaints Procedure before opening or funding an account.
These terms establish the basic framework governing your relationship with Vault Elite Trades and your responsibilities as a client.
You must provide accurate information, protect your credentials and use your account only for lawful purposes.
Financial markets involve risk. Prices can move against you and losses can occur, particularly when leverage is involved.
Identity verification, source-of-funds checks and transaction monitoring may be required before or during your relationship with us.
The following provisions apply to your use of the Vault Elite Trades website, client area and applicable services.
By accessing our website, registering for an account or using any service provided by Vault Elite Trades, you acknowledge that you have read and understood these Terms of Service and agree to comply with them and the other documents applicable to your account.
If you do not agree with these terms, you should not register for, access or use the relevant services.
You may only use our services where doing so is lawful in your country or jurisdiction. You must meet the applicable minimum age requirement, which will generally be 18 years or any higher age required by law.
Certain products or services may not be available to residents of particular jurisdictions. It is your responsibility to determine whether you are permitted to access and use the services available to you.
You must provide complete, accurate and current information when registering. You must promptly update information where it becomes incorrect or outdated.
You may not create an account using another person's identity, false information or information intended to circumvent verification, account restrictions or applicable legal requirements.
We may require documents or information to verify your identity, residential address, source of funds, source of wealth or other information relevant to your account.
Verification requirements may apply when an account is opened, before certain transactions are processed, or at other points during the client relationship.
Vault Elite Trades maintains procedures designed to identify and mitigate money laundering, terrorist financing, fraud, sanctions and other financial-crime risks in accordance with the legal and regulatory requirements applicable to the relevant Vault Elite Trades entity.
As part of these procedures, we may conduct customer due diligence, enhanced due diligence and ongoing transaction monitoring.
You agree to cooperate promptly with reasonable verification and compliance requests. Failure to provide requested information may result in restrictions on account activity.
Where trading services are made available to you, transactions are subject to the applicable product specifications, trading conditions, execution arrangements and market availability.
Financial markets are inherently uncertain. Prices may move rapidly, liquidity can change, spreads may widen and orders may not always be executed at the price expected.
Where leverage is available, it can magnify both gains and losses. You should understand how the relevant product operates before entering a transaction.
Deposits are subject to the applicable funding methods, processing requirements and account conditions. You should only fund your account using payment methods and accounts that you are authorised to use.
Where client-money or safeguarding requirements apply to the relevant Vault Elite Trades entity, funds will be handled in accordance with the rules applicable to that entity and jurisdiction.
You are responsible for applicable spreads, commissions, financing charges, conversion costs, withdrawal charges and other fees disclosed for the products or services you use.
The applicable pricing information should be reviewed before placing a transaction. Charges may vary according to the product, account type, market conditions and applicable service.
Withdrawal requests are subject to account verification, available balance, applicable trading conditions and payment-processing requirements.
For security and compliance purposes, we may require withdrawals to be returned through an appropriate payment method or to an account verified as belonging to the client.
You must not use the website, client portal or trading services to engage in unlawful, fraudulent or abusive activity.
You are responsible for keeping your password, authentication credentials and account information confidential.
You must notify us promptly if you suspect unauthorised access, credential compromise or suspicious activity involving your account.
We process personal information in accordance with our Privacy Policy and applicable data-protection requirements.
Information may be processed to provide services, maintain account security, perform verification, comply with legal obligations, prevent financial crime and administer the client relationship.
Unless otherwise stated, website content, branding, graphics, software, text, interfaces and related materials are owned by or licensed to Vault Elite Trades and may not be reproduced, distributed, modified or commercially exploited without appropriate permission.
We encourage clients to raise concerns through our designated support or complaints process. Complaints will be handled in accordance with the applicable complaints procedure for the relevant Vault Elite Trades entity.
Where applicable, clients may have access to additional dispute resolution or escalation mechanisms provided by the relevant regulatory framework.
We may restrict, suspend or terminate access where reasonably necessary for security, compliance, legal, regulatory or operational reasons, or where you breach these Terms or another agreement applicable to your account.
Where appropriate and legally permitted, we will communicate the reason for restrictions or provide further information concerning the next steps.
We may amend these Terms from time to time to reflect changes in law, regulation, technology, products, services, security procedures or business operations.
The latest version published on the website will identify the applicable effective date. Where required, we will provide notice of material changes through appropriate channels.
Certain services may depend on third-party providers, including payment processors, technology providers, liquidity providers, market-data providers or platform providers. Their services may be subject to separate terms and conditions.
We take reasonable steps to maintain the availability and security of our services. However, electronic systems and financial markets can experience interruptions, delays, outages, connectivity problems or other events outside our reasonable control.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
Nothing on our website, platform or communications should be interpreted as a guarantee that a particular investment, trade or strategy will generate a profit.
Past performance is not a reliable indicator of future results. You remain responsible for determining whether a product is appropriate for your circumstances.
These Terms are governed by the laws applicable to the Vault Elite Trades entity with which you contract, subject to any mandatory consumer, financial-services or regulatory protections that apply in your jurisdiction.
Any dispute will be handled through the courts, arbitration process or other dispute-resolution mechanism applicable under the relevant contractual and regulatory framework.
These Terms of Service should be read together with the applicable Client Agreement, Risk Disclosure, Privacy Policy, AML/KYC Policy, Complaints Procedure and product-specific terms. If you are unsure about any provision, obtain independent legal or financial advice before proceeding.
Please review the applicable legal documents and risk disclosures before opening or funding an account.